Role statement - Victorian Managed Insurance Authority

Victorian Managed Insurance Authority

The Victorian Managed Insurance Authority (VMIA) is a statutory body and has the dual role of providing risk management advice and insurance to government departments and authorities. VMIA is mandated under the Victorian Managed Insurance Authority Act 1996.

Mitigation

Activity	Critical task alignment / activity source
Assist departments and participating bodies to establish programs to:
identify, quantify and manage risks	1.2, 1.4
monitor risk management by departments and participating bodies	1.5, 1.6
provide risk management advice and training to departments and participating bodies	1.6, 4.5
provide risk management advice to the state	4.5
act as insurer for, or provide insurance services, and ultimately resilience, to departments and participating bodies	4.6, 19.5
Provide services to the Victorian government on risk and insurance issues and trends	2.1, 4.5, 17.3
Build risk management capability with risk management products, services, support, and advice for individual organisations and through emergency management forums	1.2, 1.5, 4.5
Provide insurance to emergency services agencies and other agencies and departments involved in emergency management, including advising on additional insurance arrangements required to cover response activities where needed	4.4, 4.5, 4.6

Response (including Relief)

Activity	Critical task alignment / activity source
Provide insurance for the Emergency Resource Providers Support Scheme for response preparedness to enable use of private resources for emergency response	3.2, 17.3
Provide 24/7 emergency claims support and the engagement with a third party to provide assistance during an emergency	4.5, 17.2, 17.3
Provide claims management, loss adjuster and claims preparation support during and after an emergency	4.5, 11.1, 11.2, 11.3, 17.2, 17.3
Provide insurance and insurance market insights advice during an emergency	11.3, 17.1
Lead Response Support Agency (RSA) for the functional area of insurance and risk advice	Table 10: Support agencies for response
Lead agency for insurance and claims management advice and support for departments and participating agencies	15.2

Recovery

Activity	Critical task alignment / activity source
Recovery Lead Agency (RecLA) to: provide insurance and claims management advice and support for Departments and participating agencies during an emergency	Table 17: Recovery coordination: Built environment
administer insurance claims relating to State Government assets damaged or destroyed in an emergency and any insured legal liability claims against state agencies	17.3
Recovery Support Agency (RecSA) in providing insurance and claims support and assistance to the following agencies (and all other insured entities) to aid:
ICA in its role as lead coordinator to link insurance information to relevant recovery activities	Table 15: Recovery coordination: Social environment
DEECA, DTP and their related infrastructure to undertake the assessment, restoration, clean-up and rehabilitation of roads, bridges, tunnels and culverts asset managers are directly responsible for managing.	3.2, 4.5, 17.3 Table 17: Recovery coordination: Built environment
DTP to restore bus, rail and contracted ferry services	3.2, 19.7
DEECA/PV in its lead role of rehabilitating, restoring and reinstating public land tourism and visitor and assets DEECA or PV is directly responsible for managing to mitigate risks	3.2, 4.5, 17.3 Table 18: Recovery coordination: Natural environment
Recovery Lead Agency (RecLA) to manage insurance claims relating to State Government assets damaged or destroyed in an emergency and any insured legal liability claims against state agencies	17.3 Table 17: Recovery coordination: Built environment
Provide insurance and claims support and assistance to the following agencies (and all other insured entities) to aid:
DTF in its role of advising the state through the relevant Minister on insurance implications for emergencies	3.2, 4.4, 11.2, 11.3
the state through advice to the relevant Minister on insurance implications for emergencies	4.5, 4.6, 11.3
DE and DH to the extent any state schools or state health services are impacted	3.2, 4.5, 17.3

Assurance and Learning

Activity	Critical task alignment / activity source
Where warranted, taking into consideration the magnitude of the event and the losses to government, VMIA will conduct a post recovery retrospective assessment and work with impacted Departments and agencies to identify any claims and insurance lessons.	21.1