Emergency Alert (External link) is a warning system that is used to send people a voice message to landline telephones and a text message to mobile phones.
People may receive an emergency alert if their billing address is in a specific location (identified by emergency services) or if their mobile phone has recently used a phone tower in the area.
Emergency Alert is not used in all emergency circumstances by emergency services, and its use depends on the nature of the incident.
Emergency Alerts will not be received if there is no phone service or if a phone is turned off.
The department acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present.